Email Notifications

The Challenge

Customers miss important invoice and payment updates because there is no proactive communication. Your staff must manually follow up on past-due accounts, failed payments, and new invoices. Without automated notifications, things fall through the cracks and collections suffer.

The Solution

The Holt Supply Customer Portal sends automated email notifications for every key account event. From new invoices and payment confirmations to past-due reminders and admin alerts, every stakeholder stays informed without manual effort.

Key Capabilities

Invoice notifications: new invoice, updated invoice, past due, and upcoming due date
Payment notifications: payment received, payment failed (sent to both customer and admin)
Statement notifications: monthly statement available
User notifications: registration confirmation, password reset, invitation
Quick Pay link generation notification
Back-office notifications for admin oversight of key events

Email Preview

mail.example.com

Holt Supply Company

Customer Portal Notification

Subject: Payment Received - Invoice #INV-2024-0147

Dear Valued Customer,

Your payment of $1,250.00 has been received and applied to your account. Below is a summary of the transaction.

Invoice	INV-2024-0147
Payment Amount	$1,250.00
Payment Method	ACH - ****6789
Date	March 5, 2026
Status	Confirmed

Log in to your portal to view full details or download a receipt.

View in Portal

Holt Supply Company | portal.holtsupply.com
This is an automated notification. Please do not reply directly to this email.

Benefits

Proactive Customer Communication

Customers are informed of every important event without needing to log in and check manually.

Reduced Follow-Up Calls

Automated past-due reminders and payment confirmations eliminate the need for manual outreach.

Admin Visibility

Back-office notifications keep your team informed of failed payments, new registrations, and other critical events.

Automated Collections Support

Scheduled past-due and upcoming due-date notifications encourage timely payments without manual intervention.